The company also supports many alternative means of communication and provides real-time interconnect to all major and many smaller VANs. Kleinschmidt supports all EDI standards as well as proprietary formats (flat files) and translation services between any of these formats. is the EC Gateway/EDI VAN we use to move data. Learn how these sets can all work together We thank our residential customers for their flexibility as we work hard to mitigate risks while sustaining uninterrupted services. Note: We are still providing commercial Inside Delivery at this time. This means all Threshold, Room of Choice, and White Glove Services will be suspended until further notice. We will continue delivering to the Front Door, First Dry Area or Inside the Garage of the Residence, when possible for the consignee, but are restricted from entering the home. We are also suspending Inside Delivery at a residence.
Instead, drivers will be logging the date and time of the delivery, the place of delivery, the name of the individual who received the shipment, and will be taking a photograph of the delivered shipment, which includes a date and time stamp as proof of delivery. In order to comply with Center for Disease Control and Prevention (CDC) policy guidelines regarding “Social Distancing” and to protect shippers, consignees, employees, and others from potential exposure to the coronavirus during the COVID-19 emergency, Estes will not require signed delivery receipts. Is Final Mile residential (home) delivery impacted?Ī: All Residential shipments should be delivered as scheduled, however, we are making a few changes to our service to reduce the risk of potential exposure to both our consignees and employees. We continue to explore and implement additional safety measures as this situation develops to best protect our employees and customers. We are also doing our part to support emergency responses in several states.
Our corporate staff is telecommuting when possible, and we have a detailed, step-by-step protocol in place for every Estes location (including terminals, as well as our corporate headquarters) should any employee display or report symptoms, or test positive for COVID-19.
We continue to share CDC guidance and best practices with our employees to prevent the spread of the virus, including thorough handwashing, the using of antibacterial products, and “social distancing.” To mitigate risks, Estes has: What is Estes doing to protect its employees, drivers, and customers?Ī: At Estes, our top priority is the safety of our people and the people we serve.